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Departments

Editorial
Patient Satisfaction: A Health Care Metric That Is Moving Front and Center
Burkman RT
TheFemalePatient.2012;37(6):14-15.

In May’s editorial, I discussed some of the aspects of patient-centered care from the perspective that patients need to have some involvement in the clinical decision making process, and that providers also need to respect their health care preferences. Related to those goals is the desire to make the patient experience more satisfactory.


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